Actron Technology Corporation

Stakeholder

Stakeholder Engagement

Stakeholders Communication Channel and Frequency

Actron follows the GRI Universal Standards 2021 for its materiality analysis process. By engaging with stakeholders and assessing the positive and negative impacts of sustainability issues, we identified major topics that serve as the foundation for our sustainability strategy planning and the information disclosed in the ESG report.   


Actron has established diverse communication channels with various stakeholders to discuss important issues regularly. In 2024, the status of the communication with stakeholders was reported to the board of directors on May 7, 2025. Detailed information is presented in the table below.

Stakeholders Negotiation in 2024

Stakeholder Importance Communication Channel and Frequency Topic of Impact Our Response Communication Outcome

Suppliers

 Suppliers are one of the business partners of Actron, and through acts of procurement, we convey the concept of integrity, focus on quality and sustainable operations, to achieve a positive influence on suppliers to implement social responsibility with us jointly.
  • Yearly: Audits are conducted on key suppliers annually.
  • Irregularly: Depending upon project needs, Abnormality review meeting.
  • Supply chain management
  •  Raw material management
 2.2.1 Raw Material Management
4.3.2 Supply Chain Management
4.3.3 Green Supply Chain Management
  • 17 key suppliers were selected to perform audits, and the supplier audit deficiency improvement rate was 100%.
  • According to the results of the 2024 supplier evaluation, 41 suppliers were ranked as Excellent, 7 suppliers were ranked as Grade A, 0 supplier was ranked as Grade B, 0 supplier was ranked as Grade C, and 0 suppliers were ranked as Grade D.
  • Supplier Code of Conduct signing rate for main raw materials of 100%.

Customers

 Actron values customer feedback, and putting customer demands at the center, Actron is committed to providing the best services and excellent quality to customers, in order to become best and most reliable business partner of customers.
  • Irregularly: Customer audit and visit, New product project meeting.
  • Product quality
  • Customer satisfaction
  • Harmful substances
 4.1.2 Product Quality Management
4.2.1 Automotive Power System Electronic Component Carbon Reduction Results
4.2.3 Automotive Power System Electronic Component Eco-Design Solution 4.3.3 Green Supply Chain Management
  • Customer complaints were lower 33.3% than 2023.
  • New products sales amount accounted for 40% of the total revenue.

Employees

 Employees are the most important assets of the company, and are also the cornerstone of sustainable operations. Actron is committed to establishing a happy and friendly work environment and to share the results of growth with all employees, to allow employees to realize their individual goals and to enjoy their work.
  • Yearly: Employee  meeting, Performance evaluation.
  • Quarterly: Employee Welfare Committee, Labor Management meeting.
  • Monthly: Assembly Birthday Party.
  • Employee salary, welfare, and labor conditions
  •  Friendly workplace
  • Employee education and training
  • Promotion and development opportunities
  • Talent incentives and retention
 3.1.3 Remuneration Policy
3.1.4 Employee Welfare and Care 3.2.2 Diverse Learning and Development
3.3 Labor-Management Relationship and Workers’ Human Rights
  • Convened 1 employee meeting.
  • Convened 4 labor-management meetings.
  • Convened 4 Employee Welfare Committee meetings.
  • Conducted 2 performance evaluations.

Shareholders/ Investors

 Corporate sustainability has become the consideration factor for investors in selecting investment subjects. Actron upholds the principle of ethical management and actively implements sustainable governance, in order to seek long-term benefits for investors and shareholders.
  • Yearly: Financial statements, Shareholders’ meeting, Investor conference.
  • Monthly: Revenue announcement.
  • Irregularly: Official Website
  •  Financial performance
  • Corporate governance
 1.1.3 Operational Performance 1.4 Corporate Governance
  • Convened 1 general shareholders’ meeting.
  • Convened 2 investor conferences.
  • Reported the operational status to shareholders/investors via the Market Observation Post System (MOPS) website.

Community

 Understand the issues community residents are concerned about regarding Actron, and increase the recognition of residents of the company, in order to drive proper interaction and development between the company and the community.
  • Irregularly: Customer service system (internet/telephone/ feedback box)
  • Monthly: Nankan River Patrol, Children’s Education and Tutoring
  • Air pollution
  • Waste water and waste management
  • Community care
 2.2.4 Pollution Prevention Measures
Chapter 5 Giving back to Society and Spreading the Seeds of Love
  • Complied with environmental protection regulatory requirements without any significant occurrence of violations.
  • Participated in the Nankan river patrol for 9 consecutive years, and collected a total of 2,252kg of waste.
  • Participated in children’s education and tutoring for nearby elementary schools for 9 consecutive years, with a total of 494 children having benefited.
  •  Volunteer service reached a total of 1,002 hours.

Government Institutions

 The government is the establisher and promoter of policies related to sustainability. Actron rigorously complies with laws and acts in line with the policies promoted by the competent authorities, in order to establish a transparent, safe, and conforming production environment.
  • Yearly: Government agency evaluation
  • Irregularly: mail, Public relations activities, Release of official correspondence
  • Legal compliance
 1.4.4 Code of Ethics and Business Conduct
  • Top 5% of Corporate Governance Evaluation.
  • Participated in legal promotional meetings, seminars, and forums, or on-site audits, actively communicated with government institutions.
  • Provide timely responses to supervisory authorities.

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